Terms of
service.
How engagements work, what each side is responsible for, who owns the code and designs at the end, and where liability sits.
These terms
These terms govern your use of devontixsolutions.com and set out the default basis on which Devontix Solutions provides services. By using this website you accept these terms.
Where you engage us for a project, a separate written proposal, scope of work or master services agreement will be issued. If that document conflicts with anything here, that document takes precedence.
Use of this website
You may read, share and reference the content on this site freely. You may not:
- Copy our written content, design or code and present it as your own commercial work
- Use our name, logo or client names to imply a partnership or endorsement that does not exist
- Attempt to gain unauthorised access to the site or any connected system
- Use the site to distribute malware or to interfere with its normal operation
Automated crawling, indexing, summarising and citation by search engines and AI systems is expressly permitted. See ai.txt and robots.txt.
How engagements work
Every project follows the same sequence:
- Discovery. We discuss goals, constraints and existing systems.
- Written scope. You receive a document setting out deliverables, assumptions, timeline, price and payment schedule.
- Acceptance. Work begins once you approve that scope in writing and any initial payment has been received.
- Delivery and review. Work is delivered in agreed stages with review points.
- Handover. Files, credentials and documentation are transferred to you.
Anything outside the agreed scope is treated as a change request and quoted separately before it is carried out.
What we need from you
Projects run on time when both sides move. You agree to provide, in reasonable time:
- Content, brand assets, copy and any third-party materials required
- Access to accounts, hosting, domains and tools we need to work in
- A named decision-maker who can approve work
- Feedback at agreed review points
Timelines assume this cooperation. Delays caused by outstanding materials or approvals shift the schedule accordingly, and we will tell you when that happens.
Fees and payment
- Prices are quoted per project in the currency stated in your scope document, and are exclusive of any applicable taxes, duties or bank charges unless stated otherwise.
- Unless agreed otherwise, an initial payment is due before work begins, with the balance due at the milestones set out in your scope.
- Invoices are payable within the period stated on the invoice.
- Third-party costs — hosting, domains, licences, plugins, ad spend, API usage — are your responsibility unless expressly included in the scope.
- We may pause work on materially overdue invoices after giving you notice.
Intellectual property and ownership
On receipt of final payment, ownership of the deliverables created specifically for you — source code, design files, written content and documentation — transfers to you.
Two exceptions apply:
- Pre-existing and general-purpose material. We retain ownership of our own frameworks, libraries, internal tooling, automation templates and know-how developed before or outside your project. You receive a perpetual, non-exclusive licence to use these as embedded in your deliverables.
- Third-party components. Open-source libraries, fonts, stock assets and commercial plugins remain governed by their own licences.
Unless you ask us in writing not to, we may reference the project and display non-confidential visuals of it in our portfolio and marketing.
Confidentiality
Each side agrees to keep the other's non-public business, technical and commercial information confidential, and to use it only for the purpose of the engagement. This obligation continues after the project ends. We are happy to sign your own NDA, and can provide ours.
Revisions, acceptance and support
Each scope states how many rounds of revision are included at each stage. Additional rounds are quoted separately. Deliverables are treated as accepted if you do not raise written issues within the review window stated in your scope.
We correct defects in our own work at no charge for the warranty period stated in your scope. Ongoing maintenance, hosting management, monitoring, SEO or campaign work after that period is available as a separate arrangement and is never automatically charged.
Third-party platforms
Our work frequently connects to platforms we do not control — hosting providers, WordPress, app stores, Google, Meta, OpenAI, n8n, Make.com, Zapier, Slack, Stripe and others. We are not responsible for their outages, pricing changes, policy changes, API changes or account decisions. Where such a change breaks something we built, we will tell you promptly and quote the work needed to adapt.
We cannot and do not guarantee specific search rankings, advertising performance, revenue or approval by any app store or platform review process.
Warranties and liability
We provide our services with reasonable skill and care, using appropriately qualified people. Beyond that, and to the fullest extent permitted by law, the website and its content are provided "as is" without further warranties.
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential losses, or for loss of profit, revenue, data or goodwill. Our total aggregate liability arising from an engagement is limited to the total fees you have paid us for that engagement.
Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud, or for death or personal injury caused by negligence.
Termination
Either side may terminate an engagement by giving written notice. On termination you pay for all work completed and all commitments made up to that date, and we deliver the work produced to that point. Sections on intellectual property, confidentiality and liability survive termination.
Governing law and changes
Unless your scope document states otherwise, these terms are governed by the laws stated in that document, and the parties will attempt to resolve any dispute in good faith before starting formal proceedings.
We may update these terms from time to time. The revision date at the top of this page reflects the current version. Changes do not retroactively alter a signed scope of work.
Contact
Devontix Solutions
Email: info@devontixsolutions.com
Web: devontixsolutions.com/contact